8999bt's Privacy Policy — Your data is safe with us

1 Introduction & purpose

Welcome to 8999bt. Our Privacy Policy explains in detail how we collect, process, store, and protect your personal information. This document applies to all users of the 8999bt platform and forms an integral part of our Terms and Conditions.

8999bt believes your privacy is a fundamental right. We never collect your personal data unnecessarily or sell it to third parties. Our goal is to make your gaming experience safe, transparent, and enjoyable.

This Privacy Policy may be updated at any time. When changes are made, the "Last Updated" date at the top of the page will be revised. Continued use of the platform constitutes your acceptance of the latest policy.

2 What information we collect

8999bt only collects information that is needed to deliver the best possible gaming experience. We collect three types of data:

3 How We Collect Information

8999bt collects your information through several methods. Each approach is transparent and based on your consent:

• At registration: Information you provide when creating an account is collected, including your name, mobile number, and date of birth, taken directly from you.
• While using the platform: Your activity is automatically recorded when you play games, make deposits, or contact support.
• Cookies & Tracking Technologies: While using our website or app, your preferences and browsing behavior are stored via cookies, local storage, and session data.
• KYC verification: A copy of your National ID or passport may be collected for identity verification at the time of your first withdrawal.
• Third-Party Payment Provider: For transactions made via bKash, Nagad, or Rocket, transaction confirmation details are received from the respective platform.

4 How We Use Your Information

8999bt uses the information it collects only for specific, legitimate purposes. Your data is never used beyond what is necessary:

• Account management: Your data is used to create, verify, and secure your account.
• Payment processing: Financial information is required to process deposits and withdrawals securely.
• Fraud Prevention: Data is analyzed to detect suspicious activity and keep your account secure.
• Customer Support: Our support team may access the relevant information needed to resolve your issue.
• Responsible Gaming: Your data is used to detect unusual gaming behavior and provide timely support when needed.
• Legal obligations: Certain information may need to be provided to meet regulatory authority requirements.
• Product development: Anonymous and aggregated data is analysed to improve the overall platform experience.

5 Data Protection Technology

8999bt uses industry-leading technology to protect your information. Our security infrastructure operates across multiple layers, shielding your data from unauthorized access:

• 256-bit SSL/TLS Encryption: All data transmitted through our website and app is secured with the highest standard of encryption — the same standard used by major banks worldwide.
• Firewall & intrusion detection: Our servers are protected by advanced firewalls and real-time intrusion detection systems. Any suspicious activity is flagged immediately.
• Two-Factor Authentication (2FA): OTP verification is used as an additional security layer when logging into your account.
• Data Masking: Sensitive information such as payment numbers is partially masked — only the last few digits are visible.
• Regular security audits: Independent third-party experts regularly audit our systems for security vulnerabilities and potential weaknesses.
• Encrypted Database: All stored data is kept in encrypted format, so even if unauthorized access occurs, the data cannot be read.

6 Cookie Policy

8999bt uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your browser or device. They help us improve your experience on the platform.

• Essential cookies: Essential for core platform functionality. These cookies maintain login sessions and ensure security. They cannot be disabled.
• Performance cookies: Anonymous statistics are collected to understand which parts of the platform are used most. This information helps us improve our services.
• Preference cookies: Your language, theme, and layout preferences are saved so you do not have to adjust your settings each time.
• Marketing cookies: Used to show relevant promotions. You can disable these cookies if you wish, though some offers may no longer be visible.

7 Sharing Information with Third Parties

8999bt never sells or rents your personal data to third parties for commercial purposes. However, limited information may be shared in specific circumstances:

• Payment provider: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and similar providers. These providers operate under their own privacy policies.
• Regulatory authority: As part of our legal obligations, we may be required to provide data to regulatory authorities upon request. In such cases, only the minimum necessary information is disclosed.
• Technology service provider: Technology partners who help operate our platform may access limited data under contractual privacy obligations.
• Fraud Prevention Agency: Information may be shared with the relevant authorities if money laundering or fraud is suspected.
• Business transfer: In the event of a merger or acquisition involving 8999bt, user data may be transferred to the new ownership, though this policy will remain in effect.

8 Data Retention Period

8999bt does not retain data longer than necessary. Each category of information has a defined retention period, determined by legal requirements and business needs:

When the retention period ends, data is securely deleted or fully anonymised. Deletion is carried out via a digital shredding process, making recovery impossible.

9 Minor's Privacy

8999bt is an 18+ platform. We do not knowingly collect or store personal information from anyone under the age of 18. Age verification is mandatory during the registration process.

If we become aware that a minor has registered on our platform, that account will be closed immediately and all associated data will be securely deleted.

10 International data transfers

As an international platform, 8999bt may store your data on servers outside Bangladesh. In such cases, we ensure your information remains adequately protected in the destination country as well.

For international transfers, we follow Standard Contractual Clauses (SCCs) and other recognized legal frameworks. All partner organizations are contractually bound to maintain international data protection standards.

11 Policy changes & notifications

8999bt may update this Privacy Policy from time to time. For significant changes, we will notify you through the following channels:

• SMS notifications to your registered mobile number
• Pop-up notifications upon logging in to the platform
• Email notifications if an email address is registered
• Notification banner on the website homepage

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree to the new policy, you have the right to close your account.

12 Contact & complaints

Our dedicated team is always ready to handle any privacy-related questions, concerns, or complaints. We take every complaint seriously and aim to respond within 48 hours.